Frequently Asked Questions
We’ve answered quite a few questions during our time as experienced commercial cleaning and office cleaning service professionals. Here are some of our frequently asked questions. If you don’t see the answer to something on your mind, feel free to give us a call! We would love to chat.
Q: Are you bonded and insured?
A: Yes, we are fully bonded and insured in Massachusetts.
Q: How do I pay for services?
A: Office and commercial cleaning is invoiced monthly. We accept all major credit cards.
Q: How do you determine your rates for office and commercial cleaning?
A: The cost to clean your office or commercial space is based on the amount of time we spend cleaning. Rates for ongoing office and commercial cleaning services or (initial cleaning, one-time cleaning, construction clean-up) are calculated based on time and products needed to get the job done. If you give us a call and set up a time for us to swing by, we can more accurately give you an estimate.
Q: Do team members speak English?
A: We are an equal opportunity employer and are proud to say that we have a multi-cultural staff. We do know the value of fluid communication. So if you have any questions, comments, or concerns, please give us a call and we would be happy to address your needs.
Q: Who will clean my commercial space or office space?
A: A team leader is assigned to each project. In addition to participating in the cleaning, the leader manages the other cleaners assigned to the space. The number of cleaners and time spent vary on project size and details.
Q: Can I get an estimate for service over the phone for commercial or office cleaning?
A: We can give a great estimate over the phone, but it’s free for a Worcester Cleaning professional to come out, visit the office or commercial space, and give you an accurate price—so you might as well! We like to get a better idea of the scope of the project ahead of time, and this allows us to staff accordingly and price accurately.