Worcester Customers Give Us Great Feedback
People are giving us feedback. All the time. And it’s all positive. Thanking us for doing such a great job and so on... but once in a while we get feedback that we KNOW is special. It’s the kind of feedback that is so subtle—yet so valuable, because it alerts us to something we do automatically. Some nice little touch that folks really like, so we turn around and make sure we add that little extra something to every home or business we go to.
And that extra something is usually real simple thing like how quiet we are when we come and go, or how the sink is not only clean but dry and shiny too. Things like that. And we are super keen to keep our ears open to all these little things that add the "personal touch". After all, we are coming into your home or place of business, so we try to make you feel at ease as we go about our routine knowing that we are doing things the way you would want them done. And also by making sure what we call "the little things" that make our service more personal are part of our regular cleaning/disinfecting routine.
And these are the things that folks consider when they choose us to be their cleaning specialist. They like to know that we LISTEN when the customer points out a specific way they like this or that cleaned, or a particular product or scent that they either like or dislike. It’s these little things we learn over the years that our regular Worcester cleaning customers really appreciate. Whether you're on the one time per month cleaning schedule, or a "call us when you need us" kind of a thing, we're always ready to do our best work, because we never know who will be next to give us that little piece of great feedback!
So when our customers talk, we listen! We listen because we know it's one of the best sources of feedback we can get to make our business more successful by making our customers happy over the long term. It's such a simple equation: Customer Feedback X Fine Tuning = Customer Satisfaction. And that's how we maintain our Worcester cleaning success ratio. It's how we've become known as the best home cleaning in Worcester. And we have many more than the required number of 5-Star reviews needed to claim that title!